Do I Need a Service Plan for My Copier?

By the End of This Article, You Will Learn:

• Why copier service plans almost always save money compared to managing supplies and service yourself.
• The real costs of maintaining a copier without a service plan.
• How automated supply management prevents overstocking and unexpected costs.
• Why most businesses find that managing their copier independently is more hassle than it’s worth.

Is a Service Plan Worth It? The Short Answer: Yes.

When leasing or purchasing a copier, one of the biggest questions is whether a service plan is necessary. While it might seem tempting to buy your own supplies and call for service only when needed, most businesses find that service plans offer significant savings and convenience.

Here’s why going without a service plan usually costs more in the long run.

1. Service Calls Are More Expensive Without a Plan

At Pahoda Copiers & Printers, we hire trained service technicians to ensure copiers run smoothly. When a device is under contract, the service cost is discounted.

However, if your copier isn’t under a service plan, you will:

• Pay full price for labor, which is significantly higher than what we charge for contracted clients.
• Be responsible for trip charges, which are included in service plans.
• Have unpredictable costs, since a repair could be minor or require expensive part replacements.

Many businesses assume they won’t need frequent service, but copiers are high-use machines with moving parts—and service calls add up fast.

2. Copier Supplies Are Expensive (And Complicated!)

If you have a color copier, you don’t just need one toner—you need four:

• Cyan (C)
• Magenta (M)
• Yellow (Y)
• Black (K)

Beyond toners, you’ll also need:

• Drums (One for each color)
• Fusers (Heats toner onto paper)
• Transfer Belts (Moves toner between components)
• Waste Cartridges (Collects excess toner)

A full set of these supplies for a standard color copier easily exceeds $2,000.

With a service plan, you don’t have to worry about this—supplies are included, and they arrive only when you need them, so you’re never overpaying or running out unexpectedly.

3. No More Overstocking or Supply Closets Full of Unused Toner

Many companies try to buy copier supplies in bulk to save money. The problem?

• They stock up too much and end up with expired toner.
• They buy the wrong supplies (like low-yield instead of high-yield toners).
• They run out at the worst time and have to pay extra for rush orders.

With a service plan, our technology tracks toner levels and ships only what’s needed, eliminating waste and keeping your copier running smoothly.

4. Managing a Copier Without a Service Plan Is a Full-Time Job

Even if you could save a little money by shopping for supplies and managing service calls yourself, ask yourself:

• Do you have the time to find the best deals on copier parts every time you run low?
• Do you know the difference between high-yield and low-yield toner?
• Do you want to deal with supply orders, emergency service calls, and unexpected part failures?

Most businesses don’t, which is why service plans simplify operations and prevent unnecessary stress.

5. What’s Included in a Copier Service Plan?

✔ Discounted service rates (instead of paying full price for repairs)

✔ Automated supply replenishment (so you never overstock or run out)

✔ Trip charges for service calls (included instead of billed separately)

✔ All necessary parts and labor (covered instead of paid out of pocket)

✔ Predictable monthly costs (instead of unexpected expenses)

Final Verdict: A Service Plan Saves Time and Money

While some businesses try to manage their copiers independently, most find that a service plan saves them money, time, and hassle.

At Pahoda Copiers & Printers, we offer straightforward, cost-effective service plans that ensure your copier stays operational without the headaches of supply management and unexpected repair costs.

📞 Contact us today to learn how a service plan can simplify copier management for your business!