How Long Does it Take to Get a New Copier?

At Pahoda Copiers & Printers, one of the most common questions we hear is, “Why does it take so long to get a new copier?” While we always strive to deliver as quickly as possible, the reality is that copiers are large, customized machines that require careful planning, shipping, and installation.

Unlike a standard printer that can be picked up at an office supply store, copiers involve specialized configurations, freight shipping, and scheduling with trained technicians.

Understanding these factors can help you plan ahead and ensure a smooth installation process.

By the End of This Article, You Will Learn:

• Why copier orders often involve customization and assembly.
• How shipping logistics can impact delivery timelines.
• Why installation scheduling is a critical part of the process.
• What factors can speed up or slow down the process.
• Why planning ahead and finalizing leases early helps ensure a smooth experience.

Why Can’t You Just Get a Copier Overnight?

Many businesses assume that ordering a copier is as simple as buying a computer or printer off the shelf. However, copiers are large, complex machines that require customization, shipping, and installation coordination.

While we do everything we can to move the process along, there are several factors that influence how long it takes to receive and install your copier.

1. Copiers Are Often Customized to Your Needs

Most copiers are not one-size-fits-all. Businesses require different configurations, such as:

• Additional paper trays for high-volume printing.
• Finishing options like staplers, hole punchers, or booklet makers.
• Network configurations for scanning and document management.

Because of these needs, parts must be ordered, assembled, and tested before delivery, ensuring the copier you receive is ready for your specific workflow.

2. Copiers Are Heavy and Take Time to Ship

Unlike small office printers, copiers are large commercial machines that can weigh between 50 and 400 pounds. This means:

• They cannot be shipped via regular parcel services like UPS or FedEx.
• Freight shipping is required, which adds to delivery time.
• We don’t control the entire shipping process, as independent freight carriers handle transport.

While we track shipments closely, we are dependent on freight carriers’ schedules—which means delays can occasionally occur due to weather, supply chain issues, or carrier availability.

3. Installation Teams Need to Be Scheduled

Once your copier arrives, it still needs to be properly installed and configured. Our installation team ensures:

• The copier is placed in the right location within your office.
• It is connected to your network for printing and scanning.
• Employees are trained on how to use it.

Since copier installations require experienced technicians, scheduling availability may impact how soon the copier can be installed.

4. Some Copiers or Parts May Be Out of Stock

Certain copier models and accessories may not be immediately available. If a copier or a required component is out of stock, we work with the manufacturer to get it as quickly as possible—but sometimes, this can cause delays.

5. Internal Processing Time: Leasing, Ordering, and Coordination

If you’re leasing a copier, additional steps must be completed before the order can be finalized:

• Lease paperwork must be approved by the bank.
• Our team processes the order and coordinates logistics.
• We schedule the installation and delivery teams.

These steps typically take a few days to a week, but having everything finalized in advance helps prevent delays.

How Long Does It Usually Take?

On average, expect a three-week lead time for most copier deliveries. However, this can vary based on:

✔ How customized your copier setup is.

✔ Whether the copier is in stock.

✔ How quickly the shipping carrier delivers the machine.

✔ Installation team availability.

How to Get Your Copier Faster

If you need your copier quickly, here are a few ways to help speed up the process:

✔ Finalize your lease details early – The sooner paperwork is completed, the sooner the order can be processed.

✔ Choose an in-stock model – If time is critical, ask about copier models that are immediately available.

✔ Be flexible with installation scheduling – Having a wider range of available dates can help get your copier up and running faster.

Final Thoughts: Planning Ahead Helps Ensure a Smooth Process

At Pahoda Copiers & Printers, we work hard to minimize delays and ensure your copier arrives and is installed as quickly as possible. While we aim for a three-week turnaround, unexpected factors can sometimes cause variations.

If you’re considering a new copier, the best thing you can do is start the process early—especially if you have a firm deadline.

📞 Contact us today to discuss your copier needs and get the process started!