Questions for your Copier Representative

One of the best ways to make sure that you are getting a good deal on your copier is to work with someone you trust. Too many copier salespeople only care about money. They want to get you to buy the most expensive machine, and don’t care about how it affects your business. That’s not the person you want to work with.  You need to make sure you are asking your copier representatives the right questions to know you are working with someone who cares about you.

Working with someone you trust is all about knowing that they have your best interests at heart. Ask them a lot of questions to make sure that they are not trying to scam you. These are some things to consider when talking with your salesperson.

• What is the true cost? Question them about everything that you are paying for. Don’t just take the lease amount at face value. Knowing about extra fees, charges, or possible rate hikes can save you a ton of hassle down the road.
• What are the time restraints? Here we are talking about repairs and replacement parts. How long can you afford to be without your office machine? Ask about when maintenance is available and how long it will take to get help when you need it.
• What happens at the end of my lease? The end of the lease is an area that can get really tricky if you don’t pay attention. Make sure you understand who is responsible for picking up the copier, returning parts, and any charges you may face at the end of your lease. There can be a surprising amount of places that someone can sneak someone by you here because people mostly only think about what happens during the lease itself.

Asking questions about areas like these can give you a good idea of the person that you are dealing with. If you can tell that they are just trying to get you to buy a product then you should probably walk away. However, if they want to answer your questions and you think they are being honest then you should probably work with that representative.